EUNOMIA’s PIA+ & user-engagement workshop, Vienna-February 2020

June 30th, 2020 by

EUNOMIA held a Privacy Impact Assessment + (PIA+) and user-engagement workshop in Vienna (12th February 2020) as part of our co-design activities. That means putting the user always in the centre of the toolkit’s development. Therefore, in the workshop participants had the chance to use and experience the first EUNOMIA prototype. Through hands-on sessions, the aim was to explore users’ insights on the toolkit, and understand their needs and concerns feeding into its further development.

The end-users’ panel included three average social media users and four traditional media journalists. There were also invited external experts to deepen the discussions, including a senior researcher in applied ethics, a senior academic in surveillance, and a software developer and product manager expert.

EUNOMIA aims to develop a decentralised toolkit for assisting social media users to practice information hygiene routine and protect their network against misinformation.  

The workshop ran for a full day and was designed following the principles of co-design method, ensuring the user-centric approach of EUNOMIA. The first session included activities such as quizzes around misinformation and the challenges of recognising false news on social media. There were vivid discussions around the indicators of trustworthiness: participants ranked which of them consider the most important and why. These discussions confirmed the prior results stemming from desk-based research, interviews and surveys and will feed into the development of further indicators in the toolkit.  

In the second session, the first prototype of the EUNOMIA toolkit was introduced and participants could already sign up and use it during the workshop. The participants discussed the EUNOMIA toolkit and the different features included. They were asked of how/if they would make use of it and what extra features they would like to see.The participants welcomed the EUNOMIA tools underlying the potential good use of content trustworthiness vote and providing valuable insights on the further development of a user-friendlier interface. The direct engagement of consortium partners with the participants was very fruitful as they could directly discuss the needs of social media users and how the toolkit can be improved.

EUNOMIA adopts a privacy-first approach and for this reason the workshop dedicated a long session to identify potential ethical and societal concerns. The workshop participants were firstly introduced to the ethical, privacy, social and legal impact assessment method (PIA+) that runs throughout the project’s lifecycle. Following, through vignettes (written scenarios) that stemmed from the analysis of user needs and requirements, participants discussed on potential risks of EUNOMIA’s implementation along with the societal benefit.

The workshop proved to be successful with the interaction between participants, experts and consortium partners generating important recommendations to ensure privacy-by-design and sustainable tools valuable for the social media users.

Pinelopi Troullinou, Research Analyst at Trilateral Research

Understanding the behaviour of social media users

June 29th, 2020 by

Fill in the EUNOMIA survey on social media user behaviour and help us to develop further the EUNOMIA toolkit assisting users in practicing information hygiene.

Social media users adopt different norms of behaviour, spoken and unspoken rules, patterns and forms of communication in different social media platforms. How misinformation spreads via different channels is, at least partially, connected to such platform-internal norms and logics: different types of users ascribe trustworthiness in a different way, they differ in the way they seek and share information.

EUNOMIA is developing a set of tools that aims to support users in assessing the trustworthiness of indicators, offering them a variety of indicators. To understand (norms of) user behaviour is crucial: EUNOMIA follows a co-design approach that puts the user in the centre. Therefore, we are inviting every social media user, as well as traditional media journalists and social journalists, i.e. professional and citizen journalists that carry out journalism on online media, to fill out our survey and support this relevant task.

It will only take 15 minutes of your time!

Link to the survey: https://www.surveyly.com/p/index.php/687178?lang=en